Course overview

The Conflict De-Escalation course will help you become familiar with the basics of addressing and de-escalating conflict, mediating tense situations between third parties, and analyzing people's rules to avoid breaking them. This course will provide you with essential techniques for diagnosing conflict, de-escalating conflict situations, and avoiding traps that can escalate situations. The skills you will learn from this context can be applied in other areas of life.

What you will learn

  • How to effectively address and de-escalate conflict situations.

  • How to mediate tense situations between third parties.

  • How to analyze people's rules and how to avoid breaking them.

How you will benefit

  • Text length of individual points can be shorter or longer depending on your needs

  • Text length of individual points can be shorter or longer depending on your needs

  • Text length of individual points can be shorter or longer depending on your needs

How the course is taught

  • Self-paced online course

  • 3-Months to complete

  • 30 course hours

Who should enroll

The Conflict De-Escalation course is intended for anyone interested in becoming proficient in de-escalating conflict.

Reviews

What students are saying.

Testimonial title

by Author's name

Share testimonials about you, your course, or your content. Don’t be afraid to reach out to your network to get some glowing words about the work you’ve done. Most potential students will look to the opinions of others when making purchase decisions online.

FAQs

  • When can I get started?

    You can start this course at any time your schedule permits.

  • How does it work?

    You have three-month access to the course. After enrolling, you can learn and complete the course at your own pace, within the allotted access period.

  • How long do I have to complete each lesson?

    There is no time limit to complete each lesson, other than completing all lessons before your three-month access.

  • Are the instructional materials included?

    The instructional materials required for this course are included in enrollment and will be available online.